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News

Important News for our Online Banking Users

Posted on: Apr 18, 2014

Beginning April 24th, you'll see some changes to our Online Banking log in process. We're adding an additional layer of security that shows if you are connected to a safe server.

We May Be Calling You

Posted on: Apr 08, 2015

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

Browsers and Operating Systems Update

Posted on: Apr 14, 2017

In order to maintain the highest level of security, please insure that you are using the most recent version of your browser or operating system that is compatible with our Online Banking system.

Visa Account Updater

Posted on: Sep 11, 2017

Enjoy automatic updates of payment information when you get a new or reissued card.

Transport Layer Security (TLS) 1.2 - effective April 23, 2018

Posted on: Feb 26, 2018

First City Bank's system processor (Fiserv) is upgrading their security connection to the most current version - TLS 1.2. This will affect all online banking systems. To prepare for this change, please make sure you are using operating systems and browsers that support TLS 1.2. See attached chart for compatibility options.

Beneficial Ownership

Posted on: Apr 02, 2018

When you open a new business account or apply for a new business loan on or after May 11, 2018, you will be required to provide information about your beneficial owners.

National Privacy Day

Posted on: Dec 04, 2018

January 28th is National Data Privacy Day! Safeguard your data and your privacy!

Cyber Security News

Posted on: Mar 12, 2019

Newsletters intended to increase the security awareness of our customers by providing you with information needed to enhance safety and security when using computers and the Internet.

We May Be Calling You

Posted on: Sep 19, 2019

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.